We’re here for you

You have a right to feel safe. If you’re not, you are within your rights to reach out for support. Here are a collection of third party support services that can help you.

Call the emergency services on 000

If your life or someone else’s is in immediate danger, call the emergency services for support.

Mental Health

Beyond Blue

Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

Chat Online 1300 22 4636

Suicide Call Back Service

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

Visit Suicide Call Back Service website 1300 659 467

Lifeline

Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia.

Chat online 13 11 14

MensLine

MensLine Australia is a telephone and online counselling service offering support for men.

Chat online 1300 78 99 78

Families and Children

Child Protection

You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Parentline

Parentline is a statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Experienced social workers, psychologists and family therapists can give you counselling and information around a wide range of parenting issues.

Parentline 13 22 89

Kids Help Line

Kids Helpline is a service for young people to call anytime, for any reason.

Parentline 1800 55 1800

Women's Crisis Line

DVConnect’s Womensline is a free helpline for women and their children in Queensland who are experiencing domestic and family violence.

WA Women's Domestic Violence 24h Helpline

A list of crisis support helplines for those experiencing family and domestic violence.

LGBTIAQ+ Support Services

QLife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

Chat online 1800 184 527

Family Violence & Sexual Assault Support Services

1800RESPECT

1800RESPECT is a national domestic, family and sexual violence counselling, information and support service.

1800RESPECT 1800 737 732

Victorian Contact Details

Victoria | Child, Youth and Family Services

Thomastown Child and Family Centre
273 Settlement Rd
Thomastown VIC 3074
Mon-Fri 9am-5pm

Heidelberg Child and Family Centre
70 Altona Street
Heidelberg West VIC 3081
Mon-Fri 9am-5pm

The Hub, Mitchell Shire
273 Settlement Rd,
Thomastown VIC 3074

The Hub, Whittlesea
42/80 Bentinck Street
Wallan VIC 3756

Frankston
Suite 1/39A Davey St
Frankston VIC 3199

Morwell
37 Elgin St
Morwell VIC 3840

Melbourne Aboriginal Youth Sport and Recreation Cooperative (MAYSAR)
184 Gertrude St
Fitzroy VIC 3065

Wyndham Community Hub
86 Derrimut Rd
Hoppers Crossing VIC 3029

info@kidsfirstaustralia.org.au 03 9450 0900

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National Redress Scheme

National Redress Scheme

The National Redress Scheme provides support to people who experienced institutional child sexual abuse.

National Redress Scheme

Feedback & Complaints

Feedback & Complaints

To give general feedback or lodge a complaint, please get in touch.

Feedback & Complaints